Security

Built to handle billing recovery data carefully.

Rekoup connects to Stripe and handles sensitive operational data, so the product is designed around limited access, encrypted credentials, and practical controls for a lean SaaS workflow.

Scoped Stripe access

Rekoup only requests the Stripe access needed to detect billing events and run recovery workflows.

Credential protection

Connected credentials are encrypted at rest and are never intentionally logged or exposed in customer-facing views.

Hosted infrastructure

Rekoup runs on managed infrastructure with platform-level protections, deployment controls, and monitoring.

Least privilege

Internal access is kept limited to what is needed to operate, support, and secure the service.

Customer-safe workflows

Recovery sequences stop when payment succeeds, reducing unnecessary customer communication.

Security contact

Reports and security questions can be sent directly to hi@rekoup.io.

Report a vulnerability

If you believe you found a vulnerability, email hi@rekoup.io with a clear description, reproduction steps, and any relevant impact. Please avoid accessing customer data or disrupting the service while testing.

Email security report